Effective September 1, 2026

Terms of Service

These terms are the agreement between you and Buildtan Technologies for our websites and products. By installing or using one of our products, you accept them. If you are accepting on behalf of a business, you confirm you can bind that business.

The sections here apply to everything we make. Sections for a specific platform and for a specific product follow at the end, and those are part of this agreement. Where a later section and a general section differ, the later and more specific one controls for the platform or product it names.

Your responsibilities

Configure our products for your own obligations, and check the settings match what you intend before you rely on them.
Comply with the terms of any platform you install our products on, the rules of any channel you sell or operate through, and the laws that apply to your business.
Keep your own terms and privacy notices accurate, including any disclosure your jurisdiction requires about how our products work.
Keep your account and staff access secure.

Nothing we provide is legal advice, and you should get your own. Installing one of our products does not make your business compliant with any law. We make no representation that a product satisfies a legal or licensing requirement that applies to you.

Plans and billing

Where a product is distributed through a platform, that platform handles billing, and its billing terms govern charges, taxes, refunds, and cancellation. We never take payment outside the channel a product’s section names, and we never ask you for card details.

Paid features stay available while your subscription is active. If a subscription lapses or you downgrade, the features for the higher plan stop. Removing a product cancels its subscription.

We can change plan prices and what each plan includes. For a change that raises your price or removes a feature you use, we give notice before it takes effect. Where the platform has its own approval flow, we use it.

Acceptable use

Do not use our products to break the law, to work around a platform rule, or to misrepresent to your own customers what a product does. Do not attempt to:

Defeat a security control in our products.
Extract our keys or secrets.
Interfere with anyone else’s use of the service.
Send automated traffic to our endpoints beyond ordinary use.

We can suspend an install that threatens the service or other users, and we will tell you why.

Availability and changes

We offer no uptime commitment and no service level agreement. We can change, suspend, or discontinue a product. If we discontinue one you are paying for, we stop billing you for it and give you reasonable notice to export what you need.

Your data and ours

Our Privacy Policy describes how we handle personal information. Your data stays yours. We use it to run the product for you and for nothing else. We own our products, their code, and our marks. These terms grant you a limited right to use them while your install is active, and nothing more. We can act on feedback you send us, without obligation to you.

Warranty disclaimer

Our products are provided as is and as available, without warranty of any kind. To the extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing or trade usage. We do not warrant that a product will be uninterrupted, error free, or that it will produce any particular outcome.

Limitation of liability

To the extent the law allows, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, or lost data, even if advised such damages were possible.

To the extent the law allows, we cap our total liability arising out of or relating to these terms or our products. The cap is the greater of two amounts: the fees you paid us for the affected product in the 12 months before the event giving rise to the claim, or 100 US dollars. Because a free plan carries no fees, that floor is the cap for a free install.

These limits do not apply to liability that cannot be limited under applicable law, including fraud, fraudulent misrepresentation, willful injury, or violation of law under California Civil Code section 1668.

Indemnification

You will defend, indemnify, and hold harmless Buildtan Technologies from third-party claims, and from fines, penalties, and enforcement actions, arising out of any of the following:

Your use of our products.
Your content and your configuration.
Your licensing or regulatory obligations.
Your breach of these terms.

This covers regulatory failures of your own business.

We will defend you against a third-party claim that one of our products itself infringes that party’s intellectual property rights, and pay damages finally awarded, provided you tell us promptly and let us control the defense.

Term and termination

These terms apply while you have one of our products installed. You can end them by removing it. We can end them for a material breach you do not fix within 30 days of notice, or immediately for conduct that threatens the service or other users.

On termination, your right to use the product stops, and we erase your data on the schedule in our Privacy Policy. The sections on your responsibilities, warranty disclaimer, limitation of liability, indemnification, and governing law survive, along with any later section that carries the same subject.

Governing law

These terms are governed by the laws of the State of California, without regard to its conflict of law rules. The state and federal courts located in California have exclusive jurisdiction over any dispute, and both parties consent to venue there. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

General

If a provision is unenforceable, the rest stays in effect.
Our not enforcing a provision is not a waiver of it.
You cannot assign these terms without our consent. We can assign them to a successor of our business.
Neither party is liable for a delay caused by events beyond its reasonable control.
These terms, with the Privacy Policy and any acknowledgement you accept inside a product, are the entire agreement between us about our products.
Where an in-product acknowledgement covers a specific setting, that acknowledgement controls for that setting.

Changes to these terms

We can update these terms as our products or legal obligations change. We post the revised terms here with a new effective date. For a change that materially affects your rights, we give notice in the product or by email before it takes effect. Continuing to use the product after that means you accept the change.

Contact

Send questions about these terms to support@buildtan.com.

Apps on the Shopify platform

This section is part of the agreement and applies to any of our apps you install from the Shopify App Store.

Billing through Shopify

We bill through Shopify’s managed pricing. Charges, taxes, refunds, and cancellation follow Shopify’s billing terms and appear on your Shopify invoice. We never take payment outside Shopify, and we never ask for card details. Uninstalling an app cancels its subscription through Shopify. A price rise or a change that removes a feature goes through Shopify’s subscription flow, which requires your approval before it takes effect.

Shopify’s terms and your store

Your use of Shopify is governed by your agreement with Shopify, not by these terms. You are responsible for complying with it, and with the rules of every sales channel you enable. Shopify hosts your store and can change its platform in ways we do not control, including ways that affect how our apps behave.

Access scopes

An app can read and write only what its access scopes allow, and Shopify shows you those scopes before you install. If we need a wider scope later, Shopify asks you to approve it.

Uninstalling

Uninstalling ends your right to use the app. We erase your store data on the schedule in our Privacy Policy. Settings an app wrote into your own theme or store may remain until you remove them.

Hatchway Age Gate for Shopify

These product terms are part of the agreement and apply when you install Hatchway Age Gate. Read them before you rely on the app.

What the age gate is, and what it is not

Hatchway Age Gate is a self-declaration age gate. It asks a shopper to confirm they meet an age you set, and it records the answer.

It does not verify identity. It checks no document, runs no database lookup, and performs no biometric check.
A shopper who answers untruthfully passes. That is what self-declaration means, on every plan.
A record of a confirmation is a record that someone asserted an age. It is not proof of age, and it does not establish that a sale was lawful.

You retain full legal responsibility for age-restricted sales from your store.

Where checkout enforcement applies

On the Pro plan you can turn on server-side checkout enforcement, which blocks a cart containing age-restricted products unless it carries a valid confirmation. This applies to your Online Store. It does not apply to marketplace channels such as Amazon or eBay, where the gate does not render and no enforcement runs. We have not measured behavior on Shop or on agentic shopping channels, and we make no claim about them. If you sell age-restricted products through a channel other than your Online Store, enforcement does not cover those orders.

Enforcement is off until you turn it on. Upgrading to Pro does not enable it by itself.

When the age check is unavailable

If our service is unreachable, checkout enforcement keeps working, because it runs inside Shopify with no dependency on us. Shoppers already holding a confirmation keep passing for the rest of the period you set.

The same outage stops new confirmations. A first-time shopper of a restricted product cannot complete the check and, by default, cannot check out. You can change that default to allow those carts through as flagged orders instead. That setting carries its own acknowledgement in the app. It converts a block into a sale you are responsible for reviewing, and the marker that admits those carts can be forged.

When our configuration fails

If the configuration the app writes to your store becomes unreadable, checkout enforcement stops blocking rather than blocking every cart. We fail in that direction on purpose: the alternative is a defect of ours taking your whole store offline, including carts holding nothing age-restricted. While that condition lasts, a Pro store behaves like a store without enforcement. We treat it as an urgent fault, and you accept the behavior by using the app.

Your responsibilities when you run the gate

Set the thresholds, targeting rules, and copy your obligations require, and check they match the products you intend to gate.
Keep your product tags and collections accurate. The app gates what you tell it to gate.
Review flagged and exempted orders if you enable either of those settings.
Do not attempt to forge confirmations or to represent the gate to your customers as identity verification.

Indemnification for age-restricted sales

For Hatchway Age Gate, the indemnity above covers claims, fines, penalties, and enforcement actions arising out of your sale of age-restricted products and your related licensing obligations. That includes a sale to someone underage, whether or not the gate was in use for that order.